We offer timely, accurate and customized clientele service, geared towards individual customer needs including, but not limited to the following:
1) Dictation and transcription typing:
We use the latest technology available that can cut our timeframe in half and does increase the accuracy by two-fold. We have at our disposal experienced, skilled, knowledgeable and equipped transcribers and proofreaders.
We are able to do transcription and dictation typing in all the 9 South African official languages, as well as Portuguese. We also offer translation of transcriptions or dictations as needed.
· Single speaker:
o Legal transcriptions
o Medico-legal Reports
o Commercial Reports and documentation
o Medical Reports and documentation
o Pharmaceutical
o Thesis
o Lectures
o General transcriptions
· Multiple speaker events:
o Board meetings
o Conference calls
o Legal: Disciplinary hearings/inquiries, Arbitrations, Pre-trial hearings & interviews, Insolvencies, Interrogations, Liquidations
o Medical, Pharmaceutical and Scientific conferences
o Commercial and Private meetings
o Marketing research and surveys (Focus groups and In-depth interviews)
o Video conferences
o Telephonic recordings
We handle various recording formats in both digital and analog formats. We are equipped to transcribe a variety of digital formats such as DSS, WAV, MP3, MP4, MPEG, MOV, and analog formats such as micro and standard cassette formats, VHS video, CD/DVD, mini discs, and more.
2) Translation:
We offer translation in Portuguese and all 9 official langauges of various documentation including, but not limited to the following:
· Training manuals
· Commercial and Financial contracts
· Manuscripts
· Thesis
· Presentations
· General documentations
· Marketing surveys
3) Proofreading:
We offer proofreading for any needs the client might have including, but not limited to the following:
· Thesis
· Training manuals
· Presentations
· Marketing surveys (Verbatims extracted from an outbound or inbound call centre)
· Manuscripts
