§ International Insurance Company customer research – 6 Focus Groups
(August 2011)
o “Baie dankie vir die goeie diens en nog op tyd ook – ek waardeer jou moeite.”
COO – Chief Operation Officer
§ Bank Insurance Customer Satisfaction Research – 19 Focus groups
(November 2011)
o “Thank you, that was quick. The transcription looks great - just want I wanted :)
o Perfect. Thank you so much.”
o “Thank you very much. Looks great! :)”
o “Wow, thank you! I am really happy with the quality of the transcriptions, thank you for the good work! :)”
o “Sjoe, maar julle wikkel :) Baie dankie.”
o “Great work! Thank you so much for all your hard work! :)”
Client Director
§ International Bread and Pasta customer research – 8 Bread focus groups, 14 Pasta focus groups and 10 In-depth Pasta preparation interviews.
(December 2011 / January 2012)
o “Baie dankie vir dit, ek het geweet jy sal deliver”
o “Thanks for the update, I appreciate it.”
o “Baie baie dankie vir jou harde werk….nou kan jy rus!!!!”
o “Dankie vir die transcriptions, ek weet ek sal goeie werk terug kry, aangesien die projek vir my baie belangrik is. “
o “Die kliënt het my laat weet die transcriptions is 100%”
Field Director
§ Fleet Management Customer Research – 3 focus groups
(August 2011)
o “Thank you so much, Elzanne, much appreciated!”
Client Director
§ Courier service customer research – 12 In-depth interviews
(February 2012)
o “Thank you very much! The transcriptions are 100% accurate.”
Client Director
§ Fresh Market Sales Research – 22 In-depth interviews
(August 2011 and May 2012)
o “Dankie vir jou hulp op so ‘n kort kennisgewing, ek waardeer dit baie”
o “This looks great, thanks for all the effort on such a short notice, I really appreciate it!”
o “Thank you so much Elzanne, I have received all and they look great, much appreciated!”
o “Thank you for doing this project again. As always this is outstanding work.”
Junior Researcher
§ Transport Services Organisation Employee Research – 4 In-depth interviews
(November 2011)
o “Dankie vir die 4 transkripsies wat jy tans vir ons doen, ons waardeer die hulp! Lekker dag verder!”
o “Thanks for all your effort! I worked through the transcriptions this weekend and was really impressed by the quality of the work I received from you. Thanks once again!”
Junior Researcher
§ National Magazine publication – 1 Focus Group
(February 2012)
o “Just wanted to acknowledge the work you completed for us last week for the Magazine Survey.
o Thank you for keeping our short notice deadline.”
Junior Researcher
§ Bank Insurance Customer Satisfaction Research – 19 Focus groups
(November 2011)
o “Baie dankie vir jou harde en goeie werk wat jy vir ons doen, ander sien dit ook raak.”
o “BAIE, BAIE, BAIE DANKIE, jy is die beste”
o “Baie dankie vir al jou harde werk en commitment.”
o “We did receive all 19 transcriptions, they look great. Thanks”
Project Co-ordinator
§ Bank Market Campaign Research – 4 focus groups
(October 2011)
o “Yes, thanks – all the said bank transcriptions are sorted and look good. Your assistance is much appreciated“
Project co-ordinator
